Newton CRM is a one stop solution for business complexities and to improve efficiency in day to day management. Most of the time business loose edge not because of their product range or pricing but because information required is not handy to take the decision on time or to provide customer the experience in the business relationship that he is looking for.

Organizations ability to grow depends on its ability to serve its customers and acquire new customers. NEWTON CRM focuses on this. It is designed to make organizations more efficient keeping in view the fact that the success of CRM depends on its ease of use. No CRM can succeed if it requires financial and manpower resources that are going to be a burden on the organization. NEWTON CRM can practically be implemented in a few hours.

Newton CRM primarily covers 8 modules

1. Customer /Supplier/Contact database management
2. Customer/Supplier/Contact document management
3. Customer/Supplier/Contact Communication management
4. Sales Enquiry/Opportunity Management
5. Customer Service Management
6. Internal office Memo/Task Management
7. Sales /Expenses/Dispatch management
8. On the fly reports

And many more features which can assist you managing your business efficiently

Customer /Supplier/Contact database management

Most of the business does not know how many customers /prospects/suppliers they deal with. This is primarily because all the information cannot come to centralized platform for easy access. Newton CRM brings your complete information to one platform …..

Key Features

• Client/Supplier/Contact/Prospect Database
  
• Drill down to know more information
  
• Drill down to see personal information of key contacts
  
• Drill down to see any documents
  
• Drill down to check past communications
  
• Microsoft word merge templates
  
• SMS service
  
• Drill Down to see leads, opportunities, sales etc
  

Drill down to see phone calls and other communications made to respective customer contact and supplier

Customer/Supplier/Contact document management

Document management is always critical for any business. Majority of valuable time is wasted in searching documents in paper files and chasing people to get information. Newton CRM can manage your documents for easy access with single push of button. Clients can store documents as per their customer/supplier/contacts/ prospects closets ….

Key Features

• Documents (Invoices , sales orders , quotations purchase orders) etc. in respective client folders with easy navigation.
  
• Easy to configure multiple type of closets to save communications.
  
• Single push access to client document.

Customer/Supplier/Contact Communication management

It is vital for any business to get all business related communications to one platform, so time is not wasted in extracting vital email / phone / fax communications with customers / suppliers and prospects. With Newton CRM communication module you can access all possible communications pertaining to any entity of your business.

Key Features

• Email/Fax/internal memo /Tasks management
  
• Auto alerts for pending tasks and memo
  
• Auto alerts for email and faxes
  
• Sending and receiving emails
  
• Storage of all communication with respective clients and their activities for single push access
  
• SMS service
  
• Phone logs

Internal office Memo/Task Management

Most severe problem of senior management “People forget what they need to do in time”. Newton CRM handles internal task management and alerts concerned users for tasks approaching deadlines ….

Key Features

• Internal users task/memo allocation
• Task/Memo deadline management
• On the fly reporting as per various status
• Auto alert to users for pending tasks

Sales/Expenses/Dispatch Management

No need to pursue accounts department to check sales team achievements Newton CRM manages sales team targets and on the fly reports can be generated to check their status. Expenses management is critical now days and it is important to know sales spending per customer. Day to day dispatch management to avoid chaos at later stage is also crucial for any business. Newton Sales/expense/dispatch management removes the pain of managing your sales team …

Key Features

• Sales team Target management
• Expense per customer management
• Dispatch and logistics management
• Rapid lead/Sales processing
• Sales team performance management
• On the fly reports for sales management

We understand that your process is unique and off- the-shelf products available in market can suffice few of your needs but Newton CRM is fine tuned for various industry domains, so you need not worry on how your business can adopt CRM.

Newton CRM is a web enabled solution and can be activated to use from day one. Thus no need to worry on IT infrastructure required.

NEWTON CRM provides solutions for a number of industries domains including:

• Manufacturing and distribution
• Logistics
• Utilities
• Financial Services
• Communications
• Travel and Leisure
• Consumer Products
• Insurance
• Retail
• Hospitality
• Government and Public Service
• NGO
• HR

For more information on how Newton CRM solution can assist in your business, Call us now or write to us about your requirements and our Subject matter expert will get in touch with you .

Find out more by contacting us or calling us.